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Kavallerie

Once an order enters our system, we are unable to make any changes to it. This includes changes to the shipping details (address, shipping speed, etc.) or the contents of the order. However, we may be able to cancel your order. Please reach out to our support team at support@mykavallerie.com.

Once an order enters our system, we are unable to make any changes to it. This includes changes to the shipping details (address, shipping speed, etc.) or the contents of the order. However, we may be able to cancel your order. Please reach out to ou

Can I change my order?

Account and Orders

What is the status of my order?

What payment methods do you accept?

Payment

Do you accept returns?

Is there a warranty?

Returns and Refunds

Where do you ship?

How long does it take to ship my order?

How can I track my package?

Customs & Import Fees for International Orders

Shipping and Delivery

In what discipline can I use the gel pads?

How do you care for the pad? Is it machine washable?

Which type of gel pad would take pressure off of the withers and/or directly behind them?

How to use the gel bit guards?

Does the sticky end of the gel pad go directly on the back of the horse?

What kind of gel saddle pad would you recommend for a swayback mare?

What kind of gel saddle pad would you recommend for a horse with mutton withers?

What kind of gel saddle pad would you recommend for a high-withered horse?

Sizing tips for horse boots

Products

Can I change my order?Updated 2 years ago