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Kavallerie

Once you have placed your order, we will send you a confirmation email to track the status of your order.We will send you another email to confirm the expected delivery date as well as the link to track your order (when the delivery method allows it) as soon as&#xA0;<span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">your order is shipped.Additionally, you can track the status of your order from your &quot;order history&quot; section on your account page on the website.

Once you have placed your order, we will send you a confirmation email to track the status of your order. We will send you another email to confirm the expected delivery date as well as the link to track your order (when the delivery method allows it

What is the status of my order?

Account and Orders

Can I change my order?

What payment methods do you accept?

Payment

Do you accept returns?

Is there a warranty?

Returns and Refunds

Where do you ship?

How long does it take to ship my order?

How can I track my package?

Customs & Import Fees for International Orders

Shipping and Delivery

In what discipline can I use the gel pads?

How do you care for the pad? Is it machine washable?

Which type of gel pad would take pressure off of the withers and/or directly behind them?

How to use the gel bit guards?

Does the sticky end of the gel pad go directly on the back of the horse?

What kind of gel saddle pad would you recommend for a swayback mare?

What kind of gel saddle pad would you recommend for a horse with mutton withers?

What kind of gel saddle pad would you recommend for a high-withered horse?

Sizing tips for horse boots

Products

What is the status of my order?Updated 2 years ago